Interviewing Customers: Third Time's The Charm!

Hi Folks,

So here's the third round of interviewing customers for my business venture. The videos are post below! Also, if any video can't be viewed for any reason, please PLEASE comment saying that you can't view them. I had trouble with the last batch of videos I posted so if you could let me know, I would greatly appreciate it.

Strategy: 

The strategy I used for my interviews to try and make them as unbiased as possible by saying I was going to interview them for a class and I wanted their honest first reactions to a business venture. I really tried to not give them too much information so that I wouldn't change any of their responses. I wanted to hear what issues people had with this idea. I feel like a lot of entrepreneurs think they have great ideas and don't ever ask potential customers what issues they could foresee with the idea. I asked younger people who could possibly be in the situation I describe to them in which they would need this service.

Reflection:

I got a lot of "this is a good idea" reactions from people, which is nice but overall not really helpful in finding the kinks in this idea. I'm really glad that the people I talked to thought my idea was cool and would actually help people but I was surprised that I didn't get more people who were doubtful that I could actually do this service. I don't know how to code or really how the internet works! Maybe my enthusiasm for the idea influenced what people though. Though I really tried to not be biased... I think I should change the people I'm talking to for any future interviews. I still haven't interviewed anyone who's actually been in the position to need my venture's services so I think that I should definitely do that before I proceed with my idea.

Idea Napkin No. 1

Alright, so I think this is a really cool assignment. Today I wrote on a "napkin" (aka a piece of paper) my business idea and my strengths and weaknesses. Take a look! I think it's pretty neat:

After writing this out, I found some discrepancies in what I want to do and what I can do. Other people have raised the question of how I'm actually going to do the service that I want to provide. The answer? Not really sure. I worked at an SEO company last summer so I do have experience with trying to get particular content to show up in google for a particular keyword search, but I'm no expert. People are also right in saying that you could figure out how to do what I'm offering for free online. I think that's why I'm attempting to market the idea as "peace of mind" since I'll be providing a community forum and legal resources for free so as to shape the idea of growing a community of survivors rather than solely providing a service that people could figure out how to do for themselves. 

Competencies was the hardest part of this. I need to do more research on if there are companies out there providing the same service that I'm attempting to provide and then figure out how to do this service. I'm still kind of confident in the market that I'm targeting, though. Every time I look for help for survivors of revenge porn I see a lot of "you shouldn't have sent those pictures in the first place" aka victim blaming, rather than any service or resource that is providing help to people.

Let me know what you think! Feedback is much appreciated in this case :)